As long as you pick up your dog before we close that day, we do not charge any late fee. We calculate boarding charges by the number of nights stayed. You can pick up your dog anytime during the day during normal business hours. The only additional charge you may incur is additional playgroups.
We encourage you to bring your own dog’s food with him in order to prevent any stomach issues that might occur by changing his diet. We do sell high quality food at a good value. But we’re sure your dog would prefer his own food.
In the interest of sanitation, please limit your dogs belongings no more than one bedding item and one toy. All bedding must be machine washable – no large foam beds or pillows please. American Bark Park will not assume liability for damaged or missing bedding or toys.
If you elect to add playgroups, we have lots of play structures, rope bones, tennis balls, and other dog toys that we use to play with the dogs. We always supervise playgroups, so if any dogs start to act toy possessive, we would intervene. We work to make sure the dogs to have lots of fun in a safe and controlled environment.
Dogs don't need to be interactive with others, but we are not set up to handle people's aggressive dogs. However if your dog does not like other dogs we can board them without playgroups and they can go on private bathroom breaks (there is a small service charge for this). However, some people think their dog wouldn’t do well with other dogs because they don’t socialize them much. Let us help you decide this. Go ahead and schedule your dog for a temperament evaluation and see how she does. You might be pleasantly surprised.
We make every effort to create groups that consist of similar sizes and temperaments. Occasionally we do have large dogs with small dog personalities or vice versa. We work to make sure every dog is comfortable and having fun in the most appropriate group. But for the most part, big dogs and small dogs will play separately.
We all have special needs from time to time. We don’t view this as a hassle but a part of life, so we don’t charge extra and can accommodate most medication administration. We do need to be notified of all conditions, and expect specific instructions for such situations.
Some vets test for titers to determine if a certain vaccination is necessary. We would accept this. Also, if a vet doesn’t feel comfortable giving a certain vaccination, we simply require a signed waiver from your vet stating this exemption.
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